Loading...
SHAKILA A filed complaint against Bata India Limited on Jan 5, 2026
I placed an online order for a Bata shoe (Size *) priced at Rs.**** on the Bata official website. At the time of ordering, the product was clearly shown as “In Stock” and a delivery timeline of *–* days was confirmed. I received order confirmation via email and SMS.
However, after waiting for *–* days, the order was cancelled by Bata stating “stock not available.” After contacting customer support, I was informed that the cancellation was due to stock unavailability.
Despite this explanation, the same product and size continued to be displayed as “In Stock” on the website. Trusting this information, I reordered the same product. Unfortunately, this order was also cancelled after several days. This issue has occurred three times repeatedly.
If the product is genuinely out of stock, it should not be shown as available on the website, nor should customers be allowed to place orders. Repeatedly accepting orders, confirming them, making customers wait, and then cancelling later amounts to misleading information, unfair trade practice, and deficiency in service.
Due to this repeated failure, I have faced unnecessary mental stress, loss of time, and inconvenience. I request the concerned authorities to take necessary action and direct the company to provide a proper explanation and appropriate compensation.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I ordered a belt from their retail store on ** th March ****. On the date of order it showed that the order would be delivered on **th March ****. The delivery partner had contacted me on **th morning and told that ...
I had purchased bata shoes from store and choose to deliver at home. The shoe was not fitting properly. I asked for return and despite collection return didn't happen. They later told me to submit it at store. I di...
Dear Sir/Madam, I am writing this letter in regard of your product I bought in the month of November **, ****. The product is getting torned on the edges and also having problems with the soles. I will send the p...
I had bought bata footwear on *th October and today on *st November the heels of it is badly damaged, such a poor quality. kindly give refund of the product.
I have purchased sandal from bata showroom on *nd Sept ****,but they have said it will come at my home ,and then they told my order has been cancelled ,and now I want my money back ,then they r saying it will receiv...