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Prafful Saxena filed complaint against Amazon India on Jan 28, 2019
My order id is ***-*******-*******. The name of the product is Samsung J* * **** (Silver * GB). My registered address is **/**/**-** Varun Path, Mansarovar, Jaipur with PIN code ******. However, for the easy delivery, I put up the address of pick up center as shown by Amazon application. The address of pick up center is **/*** Bhardwaj Kirana Store. The owner of the Kirana store (on Monday, **sept) said that I have not received any order. The order has been delivered to pick enter on ** Sept ****. However, the shop was closed on Saturday and Sunday. As per your records, the pickup center has transferred the order to me. My registered mobile number is **********. On inquiring with neighbors it has been noticed that the shop remains closed for most of the time. I didn't receive any call from a delivery agent or pick up center.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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