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Amazon India - Package not delivered

Ritesh kumar filed complaint against Amazon India on May 13, 2021

I have ordered a Godrej lock set on ** April,**** and on * may **** I got a message that your package is out for delivery. I waited till evening and then I called the delivery boy but his phone was engaged that day and he didn't respond.later that day a message came that shows the package got delivered. I have constantly trying to convince the customer executive that the product is not delivered but is not accepting my complain.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Amazon India

564

Total Complaints

190

Total Resolved

33.69%

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