Amazon - Package not delivered but marked status as order completed

Naveen Kumar Chaudhary filed complaint against Amazon on Oct 19, 2021

Hi,

I ordered Logitech C*** HD Pro Webcam from Amazon.in for Rs *,*** on **th October **** with * more products.

They delivered me * products, but didn't delivered Logitech C*** HD Pro Webcam which was the costliest one. And they marked the product as delivered.

When I inquired with the support team, they registered the complaint and said to inquiry. After wasting almost a week when i didn't got any response from them, i again called them. They said they are not responsible for the product and they will not refund money.

They just refused to talk further and said that they can not help any more and disconnected the call.

I lost Rs *,*** because of Amazon's irresponsible way of work.

I have been using Amazon from past * years and we use them to save small amount of money but now they have robbed my big money.

This is an act of cyber crime but I don't think any one can help me now on this. So please share this and save others with the Amazon.

Thanks
Naveen

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Amazon

1034

Total Complaints

421

Total Resolved

40.72%

Consumer Satisfaction

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