Flipkart - package not delivered and suddenly cancelled on the last day of delivery

SANDEEP filed complaint against Flipkart on Oct 18, 2018

I ordered a mobile phone on Flipkart order number:
OD***************: and it was supposed to be delivered on **th Oct **** though as per the MSG received. Which i have still not received it. I called in customer care several times from *-* days. They are just giving me assurance that I will get the mobile but suddenly I got a sms that my order gets cancelled. I called to customer care they told me that its not their responsibility. Who is responsible? I only know flipkart from where I ordered my mobile I don’t know the seller. Is it what your service? do you think we can trust on you? Its terrible service from flipkart. Are you fooling people? I need my order anyhow. refund will not work for me.

Share, let the world know

Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Flipkart

3768

Total Complaints

1611

Total Resolved

42.75%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

ANOOP KUMAR on Nov 25, 2025

Flipkart – Defective Product Order ID Request for Replacement RefundClosed

am writing to raise a serious concern regarding the product “House of Pataudi Genuine Leather Lace-Up Shoes for Men”, ordered on **th September and delivered on *nd October (Order ID: OD******************). With...

Rituparna on Nov 12, 2025

Flipkart – refund not committed Closed

I ordered * nighties for women from the company 'Upper Collection' on flipkart. out of * nighties * were missing and the *rd was a wrong product. I got refund for the wrong product but they are not processing the re...

Juhi kishore on Oct 29, 2025

Flipkart – Flipkart Return not getting pickup and request getting cancelledClosed

I have order a badminton racket from flipkart. After receiving it, i didn't like the quality of that and initiate the return on the very sane day. After initiating the request, on the next day i got msg out for pick...

abin r on Oct 28, 2025

Flipkart – Delivered defective product and not replacing or refunding Closed

I bought a kent infrared cook top and delivered the product with open box delivery.when I plugged it its not working so I request replacement and no one came to pickup item and directly cancelled replacement.tried *...

Ajaz Bhadula on Oct 27, 2025

Flipkart – NonDelivery of Flipkart Order Forced Offline Purchase Seeking CompensationClosed

I ordered a mobile phone (Order ID: OD******************) on ** September **** for my brother through Flipkart, with an exchange option. The order reached the nearest hub on *st October ****, but remains undelivered...