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Zivame - Package not delivered and got massage that its delivered successfully

Jumme koyu filed complaint against Zivame on Aug 19, 2021

So i ordered *items and pain **** rupees on **th june ****. It was expected to be delivered by **th of july and I got the massage that my order is successfully delivered but i didn't received any product. I have complained many times but they say its under investigation. Now when i open zivame app it shows the delivery date to be **th august ****. I have all the proofs and screenshots.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Zivame

118

Total Complaints

83

Total Resolved

70.34%

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