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Delhivery courier - Package not delivered and delayed by Delhivery courier

Aruna Sathish filed complaint against Delhivery courier on May 16, 2018

I had ordered an item from Amazon and they dispatched it via Delhivery Courier. The parcel reached the destination city- Thiruvananthapuram on **th May **** at *:** AM and today is **th May, still undelivered. Every day they update the status wrongly as "Customer re-scheduled"/ There is no response when I try to call. Only one number was available, which I got from Google. No way to contact also. Such a horrible experience. I ordered a gift for Mother's day and still it's lying somewhere in their godown. Poor Amazon guys cannot do anything rather than sending emails to them. Fed up totally!

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Delhivery courier

129

Total Complaints

72

Total Resolved

55.81%

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