PayTM - Package not delivered

Kushal Prahladbhai Prajapati filed complaint against PayTM on Aug 12, 2019

I recharged my videocon D*H connection on **th Oct **** with OMNI HD yearly package for Rs. ****. The services discontinue as of *th August. I have been told that I have done an insufficient amount of recharge and hence only this much subscription is valid. They said the only recharge of Rs. **** is done. I checked my Credit Card statement and found that only ****.** was charged. Why would PaytM do such a transaction? Due to PayTM system error, I lost my subscription for * months. I am supporting my credit card statement as evidence to show that the payment of Rs. ****.** was done against the request of ****. I am unable to find the transaction in my PayTM account. The password to open the attachment is KUSH****.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

PayTM

1079

Total Complaints

438

Total Resolved

40.59%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Vasireddy Vamsidhar on Apr 15, 2026

PayTM – Flight ticket cancellation refundClosed

I have booked a flight ticket on paytm for ethihad airlines.I have cancelled the ticket within *-* hours from the time of booking.According to ethihad airlines travel policy if the cancellation is done within ** hou...

Vasireddy Vamsidhar on Apr 14, 2026

Paytm – Refund not providedClosed

I booked a ticket to my aunt on */*/**** to travel from hyderabad to iad using credit card. I canceled the ticket within ** hours on */*/****. ticket number is *************. Ethiad agent confirmed that refund was...

Ashutosh Kumar Jaiswal on Jan 20, 2026

PayTM – Paytm not refunding Air ticket cancelation Closed

I have booked Spicejet airline ticket via Paytm , on *st january spicejet cancelled partial flight so I canceled entire trip as it was connecting . on ** jan spicejet confirmed they have refunded money . but Paytm d...

Waseem on Oct 17, 2025

PayTM – Spice jet has refunded to paytm but still not credited Closed

I booked a flight on ** oct flight cancelled through airlines they refunded also to paytm but no response from paytm team

Sukreshan on Sep 17, 2025

PayTM – Paytm sound box rentalClosed

I had requested deactivation of my Paytm Soundbox account in ****, but the request was not acted upon at that time. After several follow-ups, the Soundbox was finally picked up and returned last year. Now, the Pa...