Prathyush B filed complaint against The Case factory on Oct 2, 2025
I have not received my order,it has been a month now and I have no access to any tracking information nor am i able to login through my phone number (that is how I singed up ).

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I placed an order for * phone covers for Samsung s** series . The fitting and quality of the product was cheap and unsatisfactory. So I tried to contact the case factory via email ,they did not respond . I also tri...
The Case Factory is a phone Case manufacturing company and it's a scam. I'm from India and I placed an order for * phone cases from their official website thecasefactory.in and it was to be delivered in * - * busi...
I ordered about ** days ago a custom metallic case from them, for which I was charged ***rs, after * days i realized that the shipping details were not provided so I dm'd them about it and received vague responses. ...
I ordered a case from The Case Factory on * may **** . I did not recieve any case or update till ** of May ****. They are not replying me .
actually I ordered in case factory for offer but * get * free an I got one back cover correct for iPhone ** pro an other * I ordered for iPhone ** pro max the mistake has happened from me only so I need to exchange ...