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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against The Case Factory?
If you are not satisfied with The Case Factory, file a complaint now:
1. Go to "File a Complaint" form
2. Choose The Case Factory and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from The Case Factory
But before filing a complaint, you should
a. Contact the customer support of The Case Factory first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with The Case Factory
Find the contact details of The Case Factory to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
The Case Factory - Unable to Access Account and Return Parcel Request for Assistance and Refund Open
I want to return my parcel but cannot log in to my account on your site. It shows an incorrect password error. When I clicked on "Forgot Password," it asked for my registered email address. I entered it, but I am not receiving any email to rese...
Sep 06, 2024 by Avin Pratap
The Case Factory - Package not delivered Closed
I ordered about ** days ago a custom metallic case from them, for which I was charged ***rs, after * days i realized that the shipping details were not provided so I dm'd them about it and received vague responses. After * days they gave me ...
Jun 19, 2024 by Nitish K
The Case Factory - Package not received Closed
I ordered a case from The Case Factory on * may **** . I did not recieve any case or update till ** of May ****. They are not replying me . ...
May 13, 2024 by Harsh Tyagi
The Case Factory - Package Not Delivered Open
I had ordered a phone case for my Redmi Note ** Pro+ *G. The shipping company is telling that the order has been cancelled by the merchant. I am demanding for a refund or the delivery of my item. Kindly Please look into the matter. Melvin J...
Jan 24, 2024 by Melvin John
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Questions about The Case Factory
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