Zouk bags - Package not delivered
Sathyanath filed complaint against Zouk bags on Mar 23, 2024
I had ordered Taj nakashi u shaped sling bag,wavebeach structured shoulder bag,Sara ali khan satchel bag, and trifold wallet on **/**/**. I paid rs **** through online. On **/**/** I got shipping information and tracking ID. I have been continuously tracking my shipment. On **/**/** the shipment reached my city. From **th March I didn't get any updates on my order. The courier parter is Ecom Express. On **th March **** I emailed to zouk and Ecom express about my order not being delivered. From Ecom express I got a reply that my order is untraceable . And zouk after * days replied that they will look into this matter. I have been continuously asking both zouk and ecom express , but they are not correctly responding to my request. Please someone help me to either get the order delivered or a refund.
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Krishna Patel on Jan 23, 2025
Zouk bags – Zouk bags order never receivedClosed
I ordered from zouk * bags. Delivery guy never delivered it to me claimed that he gave it security of my building. But didn't find after checking multiple times. I raised concern to customer support and it has been ...
Aboli Deshmukh on Aug 21, 2024
Zouk bags – received wrong productClosed
My order id is #******. I received the order on **th August **** with a wrong item. I have ordered Mughal Motif Statement Office Bag but received a bag with some other design. I have been trying to get in contact wi...
Nikhi Joshi on Jul 18, 2024
Zouk bags – Order cancellationClosed
I have placed my orders for zouk bags and gift box. But immeduately after placing my order, in few hours i changed my mind and i wanted to cancel my order. I am chasing them from just * hours after placing the order...
Swetha on Jun 1, 2024
Zouk bags – Package not delivered Closed
I've been receiving messages for the past two days regarding delivery of the order from Zouk. But the order hasn't delivered yet and not the track order it shows OFD lock. Please, deliver the order asap or else retu...
Ankit on Sep 2, 2023
Zouk bags – Zouk Bag not delivered but showing as delivered no response on phone and email from last 4 days and Closed
Zouk Bag not delivered but showing as delivered in status there is no response on phone and email from last * days from customer support.None if the line are wokring and even courier company is not responding and a...