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Deepak Vinod filed complaint against Apple on Nov 25, 2019
My MacBook Pro **** model is just a week old. I have noticed a small scratch on the screen. I have informed the apple care and the reseller, but since their replacement policy is only * days, they couldn't help me with it. Even, Apple is not supporting it. Im pretty sure that this scratch came out of the box.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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