OYO Rooms - Oyo Rooms — hotel charge extra amount no oyo customer care support

Vipul Patel filed complaint against OYO Rooms on Jun 13, 2018

I booked stay at Paradise Continental with Booking ID GEPN****
I got confirmation email with three (*) adults Triple occupancy. I paid advance payment to oyo while booking.
After arrival at hotel, i learn that they have received booking only for Two (*) adults.
I called to Oyo helpline for seven times (You check your record) - Case ID ******* but no resolution provided by OYO
Finally on check-out hotel charged Rs.***/- extra.
This is my first and last booking with OYO and I face big issues.
I have decided to put case in consumer court for metal harassment.
I am attaching all proofs.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

OYO Rooms

223

Total Complaints

Total Resolved

43.50%

Consumer Satisfaction

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