Act Fiber Net - OTT service disconnection
Vijayan filed complaint against Act Fiber Net on Aug 28, 2023
We purchased act fibernet connection during may,****. paid around **** for * month plan.The next month OTT service DISCONNECTED saying that we downloaded some app and we have to pay ***. we paid and aske isconnect that extra service. next month also we receive bill for rs ***. we asked for detail. there is no proper reply from the customer care . after repeated mails , there is no action. we are now seeing only youtube and other free channels only. we are totally disappointed with the response from act fibrenet. we talked to Coimbatore office . they are also raising the only tickets for complaint but no result . we dont know what to do .
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
SONU RAFEEK on Sep 12, 2024
Act Fiber Net – ACCOUT HAS BEEN SUSPENDED BEFORE EXPIRYClosed
We have * accounts with ACT Fiber net which is taken * months back along with a package that is *+* month. However now the connection will expire by October **th,**** only but they suspended our connection for non ...
Ashwin Rajan on Aug 3, 2024
Act Fiber Net – Worst service behaviour from people Closed
I have disconnected my act fibernet since months ago and now after * months am getting call to clear due amount of Rs.*** worst behaviour from staff while disconnecting I have reached customer service several times ...
Yogesh on Jul 6, 2023
Act Fiber Net – Paid for new connectionClosed
I was paid for new connection on **th june and the installation process was not took place.And,when I asked for refund they said it would take place within ** days but,the money was not refunded yet and when I call ...
Naveen kumar on Jun 7, 2023
Act Fiber Net – New internet Connection Closed
The Executive person have been took payment from me and informed that by evening will get New connection but it is ** hours i have not got any call from them and i only called to customer care four times till now. A...
Alok Yadav on Apr 6, 2023
Act Fiber Net – Not getting the productClosed
I requested for a wifi connection one of the agent taking follow up each and every day before I have not paid him the money. When I need the connection I called him and asked him that I need the wifi connection at...