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Soumya Kundu filed complaint against Jio mart on Apr 27, 2023
I have ordered one Samsung mobile charger through jio mart on **nd April ****, it was about to delivered by **th April but even after waiting * more days it's not yet delivered & the order status is still under process. Everyday the expected delivery date is getting changed to the next day. I have logged complaint over email & phone but the customer support is so unprofessional & useless they didn't even try to resolve the issue instead asking me to wait for more days.
They don't even provide a option for the customer to cancel any order & nor they are cancelling it though they are unable to deliver it. I have already paid for the order & I feel I have been scammed.
Horrible experience with me on my first ever order itself on jiomart.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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