Loading...
Sharath D L filed complaint against Swiggy on Jul 16, 2019
I have placed an order at *.** pm and opted for express delivery on **th July ****, because I was very hungry and needed food soon. The status was "restaurant yet confirm your order" and the same status was there ever after * hours. I have to chat with customer care * times and they said they will assign a delivery executive in ** minutes. It went on for an hour. So after two hours, I called the customer care and a lady told me that they will cancel my order. So how can we trust swiggy If a person is hungry and waiting for the food to be delivered, just to hear "we cancelled your order, you will get a full refund". I don't care about money.
- What about the time I wasted, they don't care.
- How trustable swiggy is when they can't follow their process properly?
- Why can not they early if they can't assign a delivery executive.
I want to take this complaint seriously. Kindly contact me if you want to speak to me.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
they gave refund but food was unavailble to reorder when asked for compensation they denied as per policy and when i informed of filling complaint they gave ** rs coupon for my * hours of wait with no food. This...
I placed an order of some ready made sweet boxes from a restaurant via Swiggy. As soon as I placed the order within a minute I realized I have missed an item so I contacted their customer service to cancel my order....
Received Broken and Fractured Eggs from Swiggy Instamart (Hegg Egg Pack) – No Compensation Provided I recently placed an order on Swiggy Instamart for a pack of Hegg Eggs. However, upon delivery, I found that se...
order cancelled by Swiggy even i had requested not to cancel the order and cancellation charges were added to my account. And i had also contacted customer support executive on chat after that then i was told it ...