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Suman filed complaint against Swiggy on Aug 12, 2018
Since I had guest at my house I had ordered food from Swiggy.I had made the payment and was waiting for the delivery of the order. Since my order was being delayed I tried calling the delivery guy but he didn't answer.Finally after several calls and after *:** hrs he picked the call and asked me to cancel the order. When I called their customer support they too asked me to cancel the order. Since it was the fault of Swiggy as they didn't informed me about the cancelling of order I asked them to refund the amount immediately but they refused and said it will be done within * days.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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