Jio mart - Order deliberately canceled witjout consent

I had placed an order towards jio fashion products worth Rs****.** (** items) on **th Aug ** vide order no *****************A with expected delivery date of **th Aug. My order delivery date got extended daily and hence on **th Aug I raised a ticket through the app on non delivery vide ticket ID ********** and got a call from the store who brings to KY notice that out of ** items ordered only * are available for which I said fine you can send *nof them and initiate refund of rest through app but he said first he shall deliver * and after the day or so will initiate refund for which I did not give concensus since as per process refund and delivery of rest are triggered simultaneously. He did not attend my query further and on **th I again got a call from the store and Ms.Lipika attended my query and said that the other gentleman had some misunderstanding and she shall take up cancellation of * items immediately and post that will proceed for delivery of rest * items available. For cancellation of * items she sought my consent and I readily gave. However yesterday night I see on the app that my entire order now stands canceled without any intimation or consent being sought.