Tata Cliq - Order cancelled when the same product is available to order

[**/**, **:** PM] RF: I have just received this message that Hi Nasir, Adidas Men's Copa **.* FG White Football Shoes against order no. ********* is out of stock and is unfortunately, cancelled. We apologize for the inconvenience caused. The amount paid will be refunded in the original payment mode in *-* business days. For more details, please refer to the email sent on your registered email ID. - Team Tata CLiQ
[**/**, **:** PM] RF: I have raised a complaint num : ********
[**/**, **:** PM] RF: I have been waiting to get the above shoes from the last * days.
[**/**, **:** PM] RF: I am not sure that the shoes shows in stock today
[**/**, **:** PM] RF: But my order is cancelled,How?
[**/**, **:** PM] RF: I want to get the same order processed.
[**/**, **:** PM] RF: I do not want a refund.
[**/**, **:** PM] RF: I just want the shoes for the price i was promised.
[**/**, **:** PM] RF: I am a tata employee..my emp id is *******.
[**/**, **:** PM] RF: I would escalate if nothing is done.