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Richa Manchanda filed complaint against Tata Cliq on Jul 6, 2024
I ordered Puma sneakers shoes from company Tata cliq on **rd June . I got a message on **th June that your package has been delivered successfully. But I have not received anything,not even a call from delivery boy,I have not asked for any OTP ( as I had cleared the payment earlier at the time of ordering). after getting that msg I immediately filed a complaint through customer care. since that day continuously I am asking for resolution but nothing happened..now they are saying we are closing your case. from their side I am getting the email that they have shown the proof of delivery, which is absolutely wrong. I have not got any parcel or any proof of delivery.This was my first time purchase from this company and got very disappointed.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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