akshayshah filed complaint against Swiggy on Apr 13, 2023
If Your Delivery Partner Cancels order without come My Apartment
In your policy if delivery partner does not go house or Apartment and cancel order and refund also not provide I understand phone is not reachable some network this meaning not customer is not genuine and cancel order. Your Delivery partner at least goes my house and check if house close or delivery address not proper and phone reachable this case you cancel order than i justify without come my house your delivery partner cancel order and i constantly checking application delivery boy location there no movement and time showing ** min. if time at least comes * to * min ..
We need Full Refund because we not cancel order my side order cancel Your Partner or Delivery Boy Without Reach my Apartment and House You should also check delivery partner goes to at least delivery address or not ... because some network not working in properly call not reachable in some area this meaning not to cancel order and refund not provide..

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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