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Opulentus Overseas Careers - Opulentuz Career Service Reopening My Case

Shamala filed complaint against Opulentus Overseas Careers on Feb 17, 2020

*. False, Frivolous, Fabricated and same is not true.
-> I have not uttered even single lie or false statement.
As a proof, I am attaching all the email communications screen shot in one single file here.

*. Temporary closure since you have failed CRS score as such you were not eligible for Canada PR.
-> I paid Rs **** on March **th **** for My Initial Review Report.

-> On March **th ****, I received positive result. Which clearly mentions that I am eligible for Canada PR.
Only after receiving positive confirmation, I made first installment of Rs **,*** on March **th ****.

-> I received email on March **th **** to April ** **** about list of pending documents to upload.

-> On April **, ****, I informed documents@opulentuz.com about my scheduled IELTS exam and status of my reference letters.

-> I received email from April ** to **th **** about list of pending documents to upload.

-> On April **nd ****, I updated documents@opulentuz.com that my documents my birth certificate, reference letters, transcripts will be available by end of month or so.

-> I received email from April ** to **th **** about list of pending documents to upload.

-> On May **st ****, I received reminder to pay the remaining balance amount.

-> On May *rd **** My account was suspended.

-> This is to bring to notice that, My account was suspened on May *rd ****. (You can find the proof of that in the screen shot file attached).

Kindly also please pay attention here that from March **th **** till April **th ****, I have received reminder about list of documents to upload.

Other than this no service was offered.

Kindly note here again that on April *st ****, April **nd **** I have been informing documents@opulentuz.com about the status of arranging my documents and letters.

This itself is a proof that I was eligible to proceed to apply for Canada PR.

-> When I was working on collecting reference letters and other supporting documents and my IELTS exam was scheduled for **th May ****. Opulentuz suspended my account on May *rd ****.
They wanted me to pay the remaining balance.
This action of them where they suspended my account without even providing any service, not being co-operative and failure to guide me in the right direction made me to withdraw my application from them.

When a company who's main responsibility is to help in the documentation and reviewing that and correcting it failed in the first step itself.
This behaviour of them was enough to judge that trusting them with further action plans and with my money will cost me a lot. Which everyone can see now what they did with my life and one and only lifetime opportunity I had in settling in Canada.
I trusted them and made the payment of Rs **,*** on March **th **** itself. till date I have not received any service nor my money back from them.



I am hereby listing the main dates I had contacted them and the same can be found in the screen shot shared in the file.

*. Feb **th **** - Contacted Opulentuz about Canada PR process after I received a marketing call from that company.
Contact person was Ms ShreeDevi. I received details of the same from her.

*. March **th ****, I paid Rs **** to get my IRR evaluated.

*. March **th ****, I received positive confirmation that I am eligible for Canada PR.

*. March **th ****, Paid my *st installment of Rs **,*** (The fee breakup was given by them and they agreed for installment basis. I paid my first installment of Rs **,*** after reconfirming with the presentative and alsobased on the IRR result)

*. March **th ****, I booked for IELTS exam and started my documentation process. I reached out to all my previous companies to provide me reference letters, work expirence letters, pay slips etc.
Same was communicated to the documents@opulentuz.com team on April *st **** and updated the status of it to them on April **nd ****.

*. May *rd ****, My account was suspended and they requested me to pay the remaining amount.
This action from their side is the sole reason for me to withdraw my application from them.
I shared my concern to them and requested them to refund back my money as I did not see trust from their side. It was clear that they couldn't keepup their promise .

I did not get my refund back nor any response from them.
My phone was blocked and the websupport email Id was non reachable (You can find that screenshot in the attached file).

*. On August **nd ****, Please note that after one year I was successful to get connected with them. I requested them to repay back my money. They went non-responsive again.

*. May *rd ****, I was able tocatch hold of them. I requested them to repay back my money. Again no response from there side.

*. May **th ****, I sent an email to refund back my money.

**. Jan **th ****, nearly after * years, my case stand as it is. I requested refund. But they kept asking me to pay the money to reopen my case.
Everyone knew that, the time they have made me lose with no result.

Their lie was caught when another representative assured me that she will takecare of my case and start the Canada PR if I make the remaining payment.
we had already evaluated my credentails from other sources and knew the outcome. still Opulentuz representative assured me to help me out if my make the remaining payment with extra added money according to the current value.

**. On Jan **th ****, She asked me to take IRR again. I paid Rs *** and took the IRR evaluation. This time my result came out negative due to age factor.

She asked me to contact divergence@opulentuz.com

**. Feb *th **** and Feb **th **** I contacted them again. as usual they went mute.
With no way I filed a complaint against them.


To summarize, My credentails was positive in **** and Ibelieved them and made the payment of Rs**,***.
They failed to keepup their words and without even helping me with the documentation and not even giving time for me to collect my documents they suspended my account on the pretext of remaining due payment.
It clearly shows that, they were not interested in their services other than demanding more money from me. Their every action and their non-responsive nature shows that they are knee on getting the money from the client pocket only and how brutal and cruel they are to ignore us to even properly guide us.

After my account of suspened on May *rd ****, They never even reminded nor contacted me to reopen my case.
Kindly please note here that, each time, I have contacted them and all the time I have received same response.

Another important thing to note here is that, they kept asking me to pay the due amaount even though I had lost my points. This clearly show that their interntion is only money and to cheat.


To the point
*. False, Frivolous, Fabricated and same is not true.

You can see to yourself that, none of my alligations are false.
None of the things I was written here are fabricated.
As a proof, you can see the screen shot of each and every email communication I had.
To further check, You can test their telephones on how the numbers block your number.

I would like to highlight here that the false promise and information they told me here. It is very clear that, before I took IRR evaluation again, the representative asked me to make the remaining payment.
When my Rs **,*** itself is struck with them, see the cheating mind to take money again.

If you see this overall case, it is evident that, there had been no positive guide or help from them. Then when the promised, agreed upon service is not given, then they become responsible to give back the amount they had recieved it. No service, no response amounts to cheating case.

Hence I am hereby filing this complaint again and requesting all the people to help me in voice my issues and help me get justice atleast now.

Thanks
Shamala

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Opulentus Overseas Careers

7

Total Complaints

1

Total Resolved

14.29%

Consumer Satisfaction

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