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Biswa Kumar Pegu filed complaint against Make My Trip Pvt Ltd on Aug 16, 2018
I booked Vietnam holiday pakage for last *th July to **th July ****. I asked them to send me the Visa approval attachment letter but didn't send rather send a letter which wasn't the attachment. ( Enclosed here). By the time I was about for boarding pass in Kolkata airport, the authority asked me to show the attached approval letter. Which they have given me, I showed but it was not accepted documents for my travel. Regarding the documents, I called up make my trip representative told me it is ok to travel. But I was denied to fly.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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