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Jagmohan Kumar filed complaint against Tata Cliq on Mar 1, 2022
Hii, I'm JagMohan, belong with middle class family, and appearing Graduation BCA course. For study purposes i want a laptop for coding and all. so i'm searching and comparing best budget laptop from other brands after long time i found a Asus Vivobook **x ***FA(price- **, ***.**) model on Tata Cliq and i buy it from my savings on **-feb-**, And it was delivered on **-feb-**. but when i unpack the laptop this isn't the same Laptop which Tata Cliq displayed on website. so immediately i Request a Return. after sometime i got calls and ask me for Return Request, I said everything about product and why i'm returning it.. they declining my words and also i do everything that they wanted me to do like upload a video, Images, Serial Number etc.. Of product also They confirming that i received a wrong and different product but they Doing Nothing and Nothing...only saying that our team will inform u as soon as possible But after *days i call them i ask for resolution but they disconnect my calls every time. I'm Helpless and stressed what do to, please someone Help me....
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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