Paytm - Online fraud recovery

This is for your information; it was a cyber fraud to deduct almost RS ***** amount from my Paytm Postpaid credit limit with the help of the OTP with six translations. I reported the issue within ** minutes to Paytm cyber cell against the SR no ********** and also reported the complaint in Cyber cell as well before **hrs.
After multiple follow up paytm team reply with no solution after four days and said amount has been consumed. Also, there is no solution to get from Local police station as well.
The Aditya birla finance team converted these amounts as a loan against my name and kept due last six month (oct ** to till). this will impact my cibil score as a negative impact.

According to RBI guidelines against the Digital translation OTP. it should be asking OTP for every single transaction. In my case I agree one fraud call received from my side which is mentioned in PDF and OTP has been shared to link with Blinket shopping application for the transaction (Cyber Crime). Also, I complained to Paytm Postpaid cyber cell against the fraud transaction within ** mint but they take almost * hours to reply and not provided any support. I am responsible for one transaction with one OTP but here multiple transactions happen with a single transaction which is not correct. Usually, we shop from Amazon and Flipkart and provide the digital payment. It asks the OTP for every transaction. Here there is a security loop faul from Paytm Postpaid and it is not my responsibility to pay all fraud transaction.