Onida - Onida Washing, Delay in fixing within Warranty period

MURALI KRISHNAN RAJENDRAN filed complaint against Onida on Jan 7, 2019

Complaint Registered on Dec *, ****, Reference number is **************. Model Number - Splendor Washing machine Serial # - W***TSPLN*-AGY#**IH*#******

Machine was within warrant period (* year)when I registered the complaint on Dec *, ****. It has been ** days , but still not fixed. Made multiple followups , only to get answer from them saying, the spare is not available and they will escalate. Fixing a washing for a such a long time is unheard from any company. It shows Onida's way of treating customers bad. They should have fixed in ** days or should have replaced it. There is no responsible reply from them.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Onida

Total Complaints

Total Resolved

37.50%

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