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Tamisham Biswas filed complaint against Airtel on Nov 17, 2018
I had applied number portation with Airtel from vodafone in the last week of october. After several follow ups the number was not ported and finally customer care arrogantly dismissed the portation request disrespectfully. Each time the reason given of delay was lame and lies. Final discussion tone from airtel customer service was as if the customer care person is doing a big service in getting the portation done. The TAT for this job is * days and this had taken more than **.
My request here is that such cases should be visible to airtel leadership as the people handling from customer service lack in maturity and can be disrespectful to the customer as seen jn my case.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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