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Cilory.Com - Not giving my refund back

Sanmeet Madaan filed complaint against Cilory.Com on Mar 4, 2025

I ordered three items at cilory n and I return all three due to Size issue. I got an email and received only one amount back and rest two Sweat T-shirts amount they are not returning back saying that I have sended wrong size back. I had ordered one medium size and one Xl size but I received both L size . They are saying that you had returned large size how can I return large size when I ordered medium and extra large. Do I have sizes at home to return them with their tags on it.. they are saying that both tags are large so switch obvious what I received I will return that only and now they are refusing to return my amount back

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Cilory.Com

5

Total Complaints

3

Total Resolved

60.00%

Consumer Satisfaction

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