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Bluestar - Not getting Water Purifiar Service

Tapan Kumar Sinha filed complaint against Bluestar on Sep 2, 2024

I have purchased a Bluesrar water purifiar namely Bluestar Eternia UV Led from a local electronics shop on October, ****. Since I have purchased it, I am suffering a lot. In this short time period I have called for service atleast for five times. Each time it will take more than one month to resolve problems. Now this time I am again facing a problem. Service center siad that a particula part of the machine is required which is unavailable right now and they can not say even approximately when this problem will be resolved. I am suffering with this water purifiar since **.**.****. Till now, no response from service center of Bluestar.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Bluestar

7

Total Complaints

4

Total Resolved

57.14%

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