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Tatasky - not fixing the setup box problem

Dipankar Rai filed complaint against Tatasky on Jan 6, 2020

On **th Dev.**** I had recharged my Tatasky subscriber I.D. no.********** amounting to Rs.***/- and the system showed software is downloading with *% progress. In this regard i had contacted the customer service of tatasky the same day and they assured me to send their technician on **/**/****. On **/**/**** tatasky's technician came, inspected the setup box and assured me that they will change the setupbox after */* days but since, then they are not sending their technicians nor they have changed my setup box . Still they are deducting subscription amount everyday from my subscription i.d.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Tatasky

23

Total Complaints

8

Total Resolved

34.78%

Consumer Satisfaction

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