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Tatasky
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Tatasky?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Tatasky
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a. Contact the customer support of Tatasky first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Tatasky - Service not done Open
Since from **th May **** till *th June **** I lodged complaint several times regarding the DTH service I cannot enjoy on my television. But regarding my complaint they are not taking any action....
Jun 08, 2020 by Somendra lal Dasgupta
Tatasky - Subscribed to TataSky Annual Package but connection cut 3 months prior Open
On *th June, **** I had recharged my Tatasky Account with Rs. ***** to subscribe to the annual package of tatasky. My due date is supposed to be on *th June, ****. But tatasky cut my connection on Feb **th itself. Hence, eating away * months an...
Mar 01, 2020 by Aryan Bhandari
Tatasky - Not fixing the setup box problem Closed
On **th Dev.**** I had recharged my Tatasky subscriber I.D. no.********** amounting to Rs.***/- and the system showed software is downloading with *% progress. In this regard i had contacted the customer service of tatasky the same day and they...
Jan 06, 2020 by Dipankar Rai
Tatasky - Referral amount not credited Open
Have referred one of my relative to tatasky new HD connection. Connection was provided. And i received mail from tatasky that *** has been credited to the account. But i didn't get any amount as such from them. When connected, they raise a requ...
Dec 13, 2019 by Richard
Tatasky - Tatasky binge Closed
They installed tatasky binge on my tv without taking permission and now charging me money also they are not cancelling it been calling them since a month ...
Dec 12, 2019 by Nivrutti ankush Patil
Tatasky - Cheating and Fraud Open
I had an issue with the tata sky box for few days, for that i had registered a complaint on **.**.**. An engineer had come to my place on the same day and he suggested me to replace the box for which he charged Rs. ***/-. After replacing the b...
Nov 14, 2019 by Huzefa
Tatasky - Regarding relocation issue Open
My account is linked with RMN i.e ********** and my alternative no. Is **********.. I have raised a reallocation request on *-*-****, since that to till date there is no response from your side.. My call history for the request are as fol...
Aug 29, 2019 by DHEERAJ Chunduri
Tatasky - not working and complain active from last 11 days Closed
Service for Subscriber ID ********** is not active from last ** days and initial complain is launched on **th. After that we are calling daily *-* time for some technician to come and attend the problem. no one is coming and I am fed up chasing...
Aug 07, 2019 by Smrity Sharma
Tatasky - Amount deducted without permission Open
I have relocated my house and is not using my TataSky services. But on **th. July and **th July they have deducted INR ***.** on both dates summing to INR *,***.** I have never requested them to deduct the amount as I'm not at all using th...
Jul 29, 2019 by Banu Prakash C
Tatasky - DTH service not provided Open
I have complained regarding not receiving the signal in my Tatasky DTH box. Then I was asked to wait for **-** hrs. But the technician visited my place after * days and charged me *** Rs instead of *** Rs as said by Tatasky employee. Later I go...
Jul 18, 2019 by Rahul Yadav
Tatasky - Tatasky no signal Open
There is no tatasky signal for the past one week. Every time I log in a ticket and it is auto closed or technician turn up and run away without saying anything. I have enclosed the followup. I have done with the team. Absolutely useless team. N...
Jun 28, 2019 by Albert Joseph
...
Jun 27, 2019 by DHANNALAL GOYAL
Tatasky - Charged forcefully for setup box Open
My tv started showing video signal not connected. I lodged a complaint on **/**/** with Tatasky. Their technician came and told me that the setup box was creating problems and I will have to pay Rs. ***/ for the new one. When the tv was started...
May 10, 2019 by Chandra kumar kapoor
Tatasky - Low signal strength Closed
I am having multi tv connection of tata sky. From the last several years I am availing its timely services but this time it is not up to the mark. Our television is not receiving an accurate signal from the last two weeks. I am complaining abou...
May 07, 2019 by Bharati Pathak
Tatasky - Forcefully migrating in spite of having annual subscription Open
I had subscribed for an annual pack containing Kannada regional channels in August ****. As per the TRAI directive, migration to a new system should be delayed until the annual plan ends. But Tatasky has migrated my account to the new system th...
Apr 18, 2019 by Raghunandana
Tatasky - Tatasky channels cost wrong Open
I've selected the following channels for the trai update Monthly cost of each is written beside. Music hd pack : **.* Additional channels Nick Jr : *.* National Geographic hd : **.* Nat Geo Wild hd : *.* Mazhavil Manorama hd : *.* ...
Feb 03, 2019 by Balu Ravindranath
mojo news & nireekshna tc channels blocked even though it's fta channels even not place in Alacarte & Since from * month I am asking but tatasky is not responding to us to implement new trai rule pack which we have selected in trai website but ...
Jan 30, 2019 by Vijay
Tatasky - Tatasky services Closed
गलत जानकारी देकर कस्टमर्स को लूटा और दिए गए उत्पाद मे कमी ...
Jan 26, 2019 by Krishna
Tatasky - Connection not installed Closed
I paid rupees **** through online payment dated on **-**-**** for new Tatasky connection by visiting at www.tatasky.com by using my jkbank account. Moreover I approached Tatasky customer services many times and provide all bank statement showin...
Dec 09, 2018 by MANNU DATTA
Tatasky - Channels dropped without intimation Open
The DTH operator suddenly dropped channels on the pretext that Sony has increased the prices but Sony publicly said that they have not increased the rates. Tatasky made all subscribers give missed call to activate signals that were subscribed. ...
Oct 06, 2018 by Rakesh Kailash Sharma
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