Himanshu filed complaint against Zomato on Apr 2, 2020
I ordered the food at *:** and till *:** no update. I contacted the ZOMATO gold support and they couldn't connect to delivery boy too. After awhile they cancelled my order. What kind of behavior is this? They made me wait for * hour for the food and delivery charges I paid them to deliver my food and they couldn't even keep a track of their delivery boys.
On the other hand, the restaurant never contacted the delivery boy or me regarding the missing delivery boy. Neither zomato nor Moti Mahal Delux took the liberty of notifying me or updating me for the same.
What kind of behavior is this?? Late night they cancelled my order leaving no other way to reorder the food. Now there is no other restaurants delivering food. How will one have dinner like this?
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I have ordered food and prepaid Delivery boy called on time.(Around **:** AM) I have not picked the call. Order cancelled and money not refunded. I have called the customer care not able to connect to a single ...
I ordered food from zomato on **th december. But when i recieved the food it was all spilled and rotten.I immediately called the restaurant and asked them to replace the food but they didn’t.I texted zomato support ...
Today, my wife ordered food while I was sleeping. When the delivery agent arrived, he handed the food to my wife. When she tried to pay in cash, he refused to accept it and insisted on online payment, claiming that ...
I am filing a formal complaint against Zomato Ltd., a food aggregator platform, regarding their grossly negligent service and blatant refusal to address a genuine grievance. On **/**/****, I placed an order via Z...
I have ordered food from zomato and filled delivery address manually ..zomato delayed the order and that himself cancel the order and all amount of order is kept as cancellation fees.