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krishna filed complaint against zomato on Aug 16, 2019
zomato service became worst nowadays,coming to my case.I live in chhattarpur and ordered food from KAINOS RESTAUTANT,LADO SARAI.I ordered two plate tattu dosa and one plate chicken.I got only * plate tattu dosa and chicken.Now starts the blame game.step *: i went to chat zone in zomato and it is auto generated and said to mail the issue;step *: i called delivery guy and he said he just gave the parcel given by restaurant. Step *: Interesting one , i called kainos which had three contact no's in that first one the person said he is not related to kainos (the main number) , *nd number switched off , *rd number after half an hour he lifted the call and after listening he said zomato showed only one plate of dosa not two ,ask zomato.Now i don't have any option left, so i wrote a mail to zomato.After **hrs i got mail saying "sorry for inconvience and we will not repeat it again", again I replied asking my money again after **hrs same message it happened for a week till now.No i called restaurant but all teh numbers switched off and the restaurant is closed but the funny part still in zomato the restaurant is running lol.Now after searching a lot i got connected to a number to zomato and he said he is only take merchant call and said will try to connect to customer care and disconnected the call.Now i'm searching how to move legally , anyone else faced same issues contact me :kissanhira@gmail.com for legal proceedings as i'm working on it,
Now my dear people beware of zomato customer service nowadays , it became fake and arrogant.Once it was the best but now it was the worst now.Now i shifted to other services which i will not mention here.you just search you will get many other.
Please people don;t suffer like me and don't loose money,time and satisfaction.Here audio link not given so i don;t know how to upload audio of restaurant guy conversation ,zomato guy conversaton but i will upload screenshot of my order and what i got.
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