Bharti Lalwani filed complaint against Pepperfry on Jul 31, 2018
I requested for the order placed on **th July'** at **pm to be cancelled, however your customer care executive Sana said it can't be done. I checked the status and it shows the same status since **th July'** (order confirmed) I was very honest that I had ordered for a sofa through another online website. I had ordered for * single seater sofa and * two seater sofa. The single seater was delivered and the * seater was cancelled by the other company. This is the reason I ordered for another sofa through your website, however I just received a call from blue dart stating the sofa which I had ordered from the other company is out for delivery and will be delivered today. If you had already shipped the sofa I can understand that it cannot be cancelled, however the status for the last * days has been the same (order confirmed) it is not yet shipped. Request you to look into this and help.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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