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Realme - not accepting return and exchange

Rajesh Balimidi filed complaint against Realme on Apr 8, 2021

Bought realme buds q via Paytm.com e-portal. They offered * days return policy on the product during purchase. After * days of use I find the product is flawed, had connection continuity problem. When asked about return, they denied my proposal and closed my dispute without my permission.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Realme

264

Total Complaints

143

Total Resolved

54.17%

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