Loading...
Pratham Shukla filed complaint against Redrail on Aug 21, 2024
I had booked Train tickets from Redrail app under Seat Guarantee feature, wherein *x Refund is provided if the ticket is fully waitlisted after chart preparation. I had paid Rs **** as premium for Seat guarantee and paid Rs. **** as Ticket fair by Coupon provided by Redrail. The ticket was fully waitlisted on the date of travel and yet no refund, voucher was provided by the Company. The Customer care themselves agreed that the refund/voucher should be provided but failed to help. Indirectly I paid Rs. **** as Seat guarantee premium for nothing. Neither I got Confirmed ticket, nor refund or voucher for the same.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I've booked train ticket through redrail on **/**/**** from manaparai to Chennai date *st January. It was cancelled by IRCTC and redrail initiated a refund on *rd of January and it was supposed to reflect on or befo...
I book a ticket from redrail app and also took a option of full refund ( full refund means full amount) but when I cancel ticket within ** hours But only refund ticket fare only not a full amount also deducted a c...
I booked tickets for journey. Train got cancelled.But they are not giving my refund back.IRCTC gave them my refund but they are not passing it to me.They don't provide even full explanation.I emailed them but no res...
I have booked the ticket in redrail with incorrect date by mistake and am trying to cancel this ticket via redrail. But its not showing under my booking in redrail to cancel it.
On ** September **** I tried to book a rail ticket through redrail portal. When I made online payment and completed the process, I received SMS that my booking was pending. The message asked me to complete the pro...