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Shiva Sai G filed complaint against FEDEX India on Dec 24, 2021
Fedex AWB ****-****-****
Account number *********
Cargo picked up from China on Dec **, ****
Fedex did not bother to inform us about duty payable. After several emails to Ms. Priya, Ms, Veena, Mr. Syed etc. received an email in response.
We paid customs duty on Dec **.
Till date - Dec **, ****.. no response from Fedex about delivery.
Persons we contacted but no response received from, are:
*) Ms. Maya Nakhdjavani Rao Managing Director, Customer Experience.
*) Customer complaint india@fedex.com
*) Rudra Seth -- rudhra.sheth@fedex.com
*) Syed -- Manager - Syed.Najeeb@fedex.com
*) Veena -- (TL) - sheeba.veena@fedex.com
*) Priya -- (Inside Sales Representative) +** **********, priya.m@fedex.com
AND Mr. Suvendu Choudhury Managing Director, International Operations
NO response from bottom to top of the hierarchy.
Pathetic Fedex. This is the third time we are facing this miserable experience in the hands of Fedex
Where is our cargo? Will Fedex deliver or not?
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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