Loading...
Nishitha filed complaint against Nykaa on Oct 24, 2023
I placed an order of * items on *th Oct and it got delivered to me on *th Oct. But one of the items was damaged/not sealed; I placed a replacement order on the same date *th Oct. But till now, I have not received any resolution for my complaint. I have been following up with their customer care executives via calls, chats, SM etc and everytime I get to hear the same reply that they are working on it. Also their courier partner is not even contacting me but daily updating as they are not able to contact me which is not true!! I requested Nykaa to change their courier partner and they are not doing that as well!!I am fed up now! It’s not about money but feeling of betrayal ! Never expected from a company like Nykaa!! I have even included their CEO in the communication but there is no update!
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I ordered two products from Nykaa. I returned both but I only refund of one. I complaint many times to them but they didn't resolve my issue.
I have placed prepaid order on nykaa on **/**, so they had dispatched the shipment and at the day of delivery they conveyed your shipment is failed for delivery. I had mailed support team for urgent delivery of the ...
I have ordered an product in sale. That time delivery date is after * days. Now it's been ** days I haven't received or they are not providing any details.
I ordered ikonic curler from nykaa it was delivered ** july **** . It was cod and it's was not written anywhere that it is open box dilivery so paid and took my parcel . Later when I opened there where only gift ite...
I had a package delivered to me * days ago. it's amount was *** rupees, the delivery guy took *** from me. even after calling him repeatedly he has not given the money back.