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Manan Deep Singh filed complaint against Zomato on Sep 3, 2019
I order food from a news outlet and Zomato showed delivery time **-** minutes. But as soon as I ordered it showed time * hour. I did not have * hour to wait so I cancelled even before the restaurant accepted it and now there is no refund. They did not tell me that I would not be refunded otherwise I would have not cancelled it. Once I was to cancel an order on swiggy and they told me * times that half of the amount would be deducted.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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