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Adven filed complaint against Myntra on Mar 12, 2025
I ordered a pant from PowerSutra but it didn’t come with a seal tag. When I was trying to return the item, the courier people said that a seal tag is needed and without that, the item couldn’t be returned. So I contacted customer care, and they said that they’ll look into it. But I got a response from Myntra that the Logistics Team has not picked up my order and a refund cannot be processed. The courier person then returned the item to me since the return was not happening. I again raised an issue regarding this and got the same response. First of all, the product didn’t come with a seal tag, and now I’m unable to return it. Its definitely a scam going on by Myntra.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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