Gati kwe india - My package damaged in transit

I selected gati courier for transferring my bike (Royal enfield thunderbird red color , registration number : AP ** cj **** ) from Bhopal
to gurgaon with Tracking/Docket number ********* . I had planned to transfer bike VIA Train but i preferred GATI over train transfer
to ensure safety of bike and easy process . My bike was perfectly fine without any damage and scratch when it was handed over to GATI BHOPAL ,i was assured
same condition delivery of my bike as it was at the time of leaving at GATI Bhopal.
. My bike reached Gati office Gurgao on **th April and i was called by courier executive (ph: **********) for
pickup of the bike .
When i reached gurgaon gati office i was told by this executive to sign on the docket paper with received statement without unpacking the bike
first . When i asked executive to unpack first he said i have to sign and write receive statement before unpacking , i did . When
bike was unpacked i found that the bikes tank was damaged badly and mudguard had many scratches . Explained the condition to manager and executive ,
executive was aggressive while talking . I asked them to write 'damage item ' on docket paper but they refused to do so . Please restore the condition of the bike
to natural as it was at bhopal GATI office. Customer representatives are saying they will provide OBN which is of no use to me as my bike is not having insurance . This was known to gati executives at the time of booking bike . I am frustrated and exhausted now . Please help !!!

Thanks ,
Saurabh soni
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