Asus India - My brand new mobile is in service center for more than 40 days
Ano Nitharshan filed complaint against Asus India on Oct 27, 2021
I have given my new ROG * mobile to the service center for Wi-Fi & Hotspot not working issue on **/**/** and still haven't received proper solution. *st they said that they are replacing the motherboard board but after * weeks they said they are giving replacement mobile and asked me to submit my invoice. I submitted my invoice on **/**/** but still I haven't received any replacement. This is not an isolated issue because almost every ROG users are facing this problem which Asus already knew. Latest software update giving problem due to ROG * motherboard compatibility issue so replacing motherboard or giving replacement mobile will not solve this problem. It's a manufacturing defect on their motherboard. Aaus knew this and still haven't addressed this issue and made me wait for more than ** days. Asus india have cheated me with their fake commitments. I have gone through such depression and mental torture without my phone and i was not able to arrange any business trips or attend any program. * month of my daily routine and work lagging due to this problem. I had to use button phone for past month and it damaged my image. I spent *****/- on a flagship premium mobile just to loose my image in public when they held my phone in the service center for more than ** days. It was a great mental harassment for me caused by Asus india for trusting their brand.
Thousands of customers like you have trusted Voxya to resolve their issues

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Anjalli desai on Oct 26, 2023
Asus India – Ms word not working Closed
Suddenly my ms office has stopped working.i am not able to use it.
Nikhil Mohan Satam on Aug 30, 2022
Asus India – gmail comClosed
Hi, I registered on https://www.asuspromo.in/ to avail extended warranty for my newly purchased ASUS gaming laptop within their offer period. This request was rejected, stating the registration was not done in ** d...
Harish S on Dec 22, 2021
Asus India – asus rog 5 multiple motherboard failuresClosed
I bought Asus ROG* phone **GB ram/ *** GB storage from flipkart on June **** for Rs ***** under nocost emi using my credit card. First few months everything went fine. On November **th **** my wifi/hotspot stopped w...
Ankit Ranjan on Nov 21, 2021
Asus India – Asus india not refunding my moneyClosed
I bought the Rog* model( AS ZS***KS)from flipkart on may**th this year Which is under warrenty after using it for around * months the phones Wi-Fi and hotpot stopped working all of a sudden after that automatically...
Harsh Raj on Sep 7, 2021
Asus India – Phone not repaired and refund not providedClosed
Sir, I have purchased Rog Phone * and got delivered on *nd May and after using it for hardly * months and few days I got a hardware problem and problem was that its hotspot and wifi weren't turning on and after comp...