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Vodafone India - money deducted from prepaid balance

Suresh filed complaint against Vodafone India on Apr 26, 2017

Sir
I had last recharged for Rs *** on my vodafone prepaid no
Vodafone is stealing money from my prepaid balance repeatedly by deducting money by sending sms that some service is active on my mobile and they have deducted money for that service which i did not know when it was activated on my mobile.
I am attaching the last sms I received from vodafone care

Hello! Bollywood Buzz Pack is now active on your number, as requested.This service is valid till **-**-**** and a ** days rental of Rs.** has been deducted.Your current Balance post service activation is Rs.**.****.To deactivate sms stop to or call ******(toll free).
Vodafone is indulging in such fraudulent practices and I want to file a case against vodafone in consumer court.On top of this nonsense,when I called the vodafone customer care,vodafone executive is talking rude and not give proper reason.Some vodafone employees are also involved in fraudulent malpractices

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Vodafone India

78

Total Complaints

41

Total Resolved

52.56%

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