File a Complaint against Vodafone India
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Vodafone India?
If you are not satisfied with Vodafone India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Vodafone India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Vodafone India
But before filing a complaint, you should
a. Contact the customer support of Vodafone India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Vodafone India - Vodafone asking for bill payment after 4 months of returning sim to vi store Closed
So I took a postpaid sim from Vi for * weeks in March, **** as I went to Kashmir. And then after * weeks I went to vi store and told them to deactivate the sim, they told to pay for March **** which was Rs ***. I paid the amount in cash and ...
Jul 31, 2023 by Debdoot Sen
Vodafone India - Charged international roaming charges incorrectly Open
I have been a customer of Vodafone for the past ** years. In these ** years, not even a single time I missed making payment on time. I placed a request to activate international roaming in April ****. BUT IT WAS NOT ACTIVATED and I suffered...
Jul 06, 2023 by VenkataKrishna Muvva
Vodafone India - Deficiency of services Closed
Bill amount paid and services disconnected...
Feb 16, 2023 by Fatima castellino
Vodafone India - Port request not fulfilled Closed
I have requested for port out from Vodafone idea to Airtel on **/**/****. A message is sent by the VI that it will be fulfilled by **/**/****. But they extend the deadline by **/**/****, Citing that it is holiday on **& **. My plan expired on ...
Jan 16, 2023 by Ayush Gupta
Vodafone India - Vodaifone not supporting with past bills Closed
I am with vodafone from past **+ years, holding * SIMs. Presently migrating to different subscriber. Requested for past * months bills. No support from Vodafone. Earlier used to receive soft copy of mails regularly, on moving to family plan ,...
Jan 04, 2023 by Srinivas Magaji Gundu
Vodafone India - International Pack not working Open
I HAVE SUBSCRIBED FOR INTERNATIONAL ROAMING ON **TH OCTOBER FOR ** DAYS FOR THAILAND. ISSUE ARE MENTIONED BELOW *. INTERNET WAS NOT WORKING PROPERLY. (*G AVAILABLE). IN THAILAND *G IS AVAILABLE EVERYWHERE. *. VOICE CALLING IS TOO LOW ...
Nov 15, 2022 by SANDEEP JENA
Vodafone India - Fraud Text message Closed
Hi, I wanted to Port my Vodafone number and i already did formalities for that but I received a call from Vodafone customer care. The call was picked by my brother and informed that we are sending you a text message regarding your Port number ...
Nov 10, 2022 by Parul Sharma
Vodafone India - Wrong Recharge For Airtel Sim Closed
I made a wrong Vi recharge of **** (international plan) for my Airtel number. How do I get back my refund for this ? ...
Oct 27, 2022 by Omkar
Vodafone India - No Network outside Delhi and rude unhelpful customer service Closed
As soon as I leave Delhi to any other state, my Vi number stops working. I cannot make or receive calls or use Data. I complained to Vi customer care over the phone, went to the store, complained to their twitter but no one has resolved the iss...
Sep 27, 2022 by Narendra Nath Pandey
Vodafone India - POOR SERVICE ON INTERNATIONA ROAMING Closed
I had taken international package of Rs ***/- (* days) on **.**.** on my Vodafone no ********** while travelling to USA from **.**.**. However after coming to USA I found that neither I can make calls nor I receive calls from India. Immediately...
Sep 27, 2022 by SUHAS GOVIND BAJI
Vodafone India - Unable to use my Vi Balance Open
I had converted my PostPaid Vi number to Prepaid. During this while clearing my postpaid bill, I had paid *** more as the store lady asked me to. Then this got credited to my Vi Balance(ideally it should have been sent to my bank account). ...
Dec 17, 2021 by Ganesh Pai
Vodafone India - Recharge issue Open
I have recharged if Rs ***/- package.. money has been deducted but my mobile is still not recharged and then again I recharged of Rs **/- again it didn't recharged.. I am your very old customer please kindly look into the matter and help me as ...
Oct 26, 2021 by Shaista Parveen
Vodafone India - Extra bill on postpaid sim Closed
Firstly i ordered i new of vi postpaid,and they on call said that u will not be charged for the usage for * months.but on the first day they have sended me the bill and forcing me to pay. And i have even complain for the bill before that but t...
May 19, 2021 by Abhishek Maurya
Vodafone India - Failed recharge with no refund Open
I did a recharge to my mother's number using Vi app on **.**.****. The recharge failed but amount was deducted from my account. Message came as refund will happen within * working days. But this is the **th day. No refund yet. Complaint registe...
Apr 14, 2021 by Anju Elsa Pius
Vodafone India - Not allowing to port out Open
They have blocked all the users from sending message at **** which is used to generate the upc code and since they have blocked me fr sending message at **** I'm unable to generate UPC and hence not able to port out and neither they are resolvi...
Mar 16, 2021 by Kanishk Agarwal
Vodafone India - Incorrect billing charges Closed
I have port my number from Vodafone to Airtel and paid the bill as received while leaving them. I have been using Airtel for last eight months and now suddenly they have stopped my services. They given me the reason that I have not paid my bill...
Sep 08, 2020 by Pradeep Sharma
Vodafone India - Activation of service without consent Closed
Couple of services were activated to my vodafone prepaid number without my consent: *. Nazara worth **/- *. Caller Tune worth **/-.When I reached out to the customer care they said they are not sure of this Nazara and on the second one (calle...
Sep 04, 2020 by Neha Singh
Vodafone India - Harassment Closed
Vodafone company is harassing me everyday to pay the bill of another number of an unknown person. They refuse to rectify the error and harass me daily...
Aug 05, 2020 by nandita dalal
Vodafone India - Sim Deactivated without proper intimation in COVID lockdown Open
I have done recharge for *** but Sim got deactivated without even making a proper call to the customer in COVID lockdown. Customer care is not responding. Now I have to recharge another number which is additional charges to me. Due to the sudde...
May 01, 2020 by prabhu
Vodafone India - Vodafone services disabled Closed
Hello, I am writing on behalf of my wife here. she had been using vodafone services (bangalore) for past ** years. and recently we shifted to the UK for short term. Her vodafone services has been not functioning since last september ****, ...
Apr 20, 2020 by Shahnaz Chitroda
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