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Freecharge - money deducted from freecharge wallet without my authorisation

Milind tripathi filed complaint against Freecharge on Apr 8, 2017

Rs **** was deducted from my freecharge account. I did not authorise any transactions. Earlier, whenever a transaction was made, I got a text message as well as a e-mail. But I did not get any text message or mail and when I opened my account rs **** was deducted.

In "transaction history" it showed that for rs **** transaction was successfull, and I did not authorise any transaction.

Transaction id:-
OC-**********-*************
Date of transaction- **-april-****
Time- **:** pm

I need that money, as there are no recharge shops near my house, i am suffering mentally very badly. I trusted FreeCharge and this is what they have done. Shame on you freecharge.

Refund my money or I WILL take legal actiom against Freecharge.in

Take a look at the top first transaction, in the evidence image, it was not authorised by me.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Freecharge

30

Total Complaints

13

Total Resolved

43.33%

Consumer Satisfaction

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