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Abhiran Halder filed complaint against PayTM on Mar 7, 2019
Today i.e on *th March, at around **:** - **:** PM, I tried to do a recharge through my Jio application in android and the payment method was Paytm. After clicking paytm as the payment method, I noticed my paytm wallet balance was * rs so I added Rs *** on spot through my debit card and the money was debited immediately from my bank but neither the recharge for Rs *** was done nor did paytm added *** Rs in the paytm wallet. Also when I tried to see the order details or the transaction id in the paytm app, there was nothing. I have created a ticket on this through paytm customer support but they are not helping and instead, they keep asking me for the order id or transaction id.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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