Loading...
Kunwar Vikrant filed complaint against Makemytrip on Jun 17, 2022
Booked a hotel through mmt for the dates **/**/****-**/**/****. When i reached the hotel, they denied me check in telling that they were fully booked. I tried contacting the mmt customer care for resolution, they told they will resolve the complaint within ** minutes and provide me with an alternate stay but they did not get back to me , i had to book an alternate hotel at a heavy price. Even after * days they did not provide any resolution and they did not even refund my booking amount, i have tried calling them multiple times over but no response from their side. Mental Agony caused and loss of money. Disgusted by their customer service
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I booked an international Emirates flight through MakeMyTrip. Due to a booking error, my passenger name appears as “Mohammad Kamran Kamran” instead of “Mohammad Kamran” as per passport. I have repeatedly tried cont...
I had booked a flight using Makemytrip app. But the airline preponed the flight by three days. So I cancelled my booking expecting a full refund as it was the airlines fault. But I have not received any refund yet a...
Room booked paid full amount but the time of check in the hotel owner denied to allot our booked room and replied rudely that no room vacant.
I have booked * ticket of Sai virbhadra travels through MakeMyTrip with Booking Id- NU*************** and refrance PNR *AFCTV**, I raised a concern regarding refund claim on my with request IDs as: *) *************...
I am writing to formally raise a complaint regarding the refund for my cancellation request. I applied for the cancellation on **/**/****, and I received a message confirming that the refund would be processed by **...