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Kunwar Vikrant filed complaint against Makemytrip on Jun 17, 2022
Booked a hotel through mmt for the dates **/**/****-**/**/****. When i reached the hotel, they denied me check in telling that they were fully booked. I tried contacting the mmt customer care for resolution, they told they will resolve the complaint within ** minutes and provide me with an alternate stay but they did not get back to me , i had to book an alternate hotel at a heavy price. Even after * days they did not provide any resolution and they did not even refund my booking amount, i have tried calling them multiple times over but no response from their side. Mental Agony caused and loss of money. Disgusted by their customer service
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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