Myntra - Missing Item in Recent Myntra Order

Dear Voxya Team,
I am writing to file a complaint against Myntra regarding a recent purchase. Here are the details:
Vendor: Myntra Order Number: ********************* Product: "Timex Black Solid Digital Dial Fit *.* Smart Watches" Date of Order: October **, **** Date of Incident: October **, ****
On October *th, I received the first item from this order and was initially satisfied. However, on October **th, when I received the second item, I found it to be empty – the watch was missing.
I reported the issue to Myntra's customer care, but their response was unsatisfactory and dismissive. Despite being a loyal customer for *-* years, I was left with no choice but to seek resolution on social media.
Having exhausted all means of communication with Myntra, I am approaching the Voxya Team to seek your intervention. I request the following actions:
Addressing this matter promptly will restore fairness and consumer trust. I await your response and resolution.
Thank you in advance for your attention. Sincerely
Ravi