Pepperfry - Misleading product description, not cancelling order

Pepperfry — Incorrect Product Description, No cancelling/returning order

This is regarding my order: ********* placed on **th January ****
**:**:** IST of Rs *****.

I was told the product has storage inside the bed and have a placn on the bottom to store it. But it turns out it is just a space under the bed and when I asked them to cancel the order, they are not cancelling. Their executive told me if there is no plank in the bottom, it will not be called as storage, now the same person is saying the opposite.

Even on the website they have not mentioned this, it is against their own policy.