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Pepperfry - Misleading information given

Anusha Kant filed complaint against Pepperfry on Sep 6, 2019

The complaint against Pepperfry – a famous online furniture store. The store with some misleading description about the set of * blackout curtains. Believing this misleading description ordered the bed at the online store and paid Rs *.***. Later I came to know that there is no set only one piece of the curtain is sent. I contacted Pepperfry support but they refused to refund my money saying kindly read our policy. The blackout curtains are not even serving the problem when I sent the pictures of my normal curtains with blackout one. They refused for refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Pepperfry

136

Total Complaints

54

Total Resolved

39.71%

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